I am an Assistant Professor of Innovation, Technology, & Operations (ITO) at the UCSD Rady School of Management.

My research seeks to understand how patients and clinicians behave in healthcare delivery systems and how those behaviors shape operational performance and patient outcomes. I primarily use empirical methods on large-scale electronic medical record and administrative data, combining tools from operations management, causal inference, and machine learning. My work aims to provide data-driven and actionable insights that help healthcare organizations make more effective and efficient decisions about how care is delivered.

Before joining UCSD Rady, I completed my Ph.D. in Operations, Information & Technology at Stanford Graduate School of Business. I earned bachelor’s degrees in Mathematics and Physics from Bryn Mawr College.